FAQ'S
Most commonly asked questions are all answered below, if you have any other questions please feel free to contact us.
When do you do deliveries?
We are open for orders and deliveries every day from Monday to Sunday. Our delivery hours are between 9 AM and 3 PM. While we strive to meet your preferred delivery times, we cannot guarantee them, so please let us know if you have a specific time in mind, and we will do our best to accommodate your request.
How much notice do you require?
Please note that for large orders or grazing tables, we require a minimum of 7 days' notice.
All grazing boxes and platters need at least 24 hours' notice.
If you're planning to book with us on a Saturday, we kindly ask that you schedule at least a month in advance, as Saturdays tend to be our busiest days. Thank you for your understanding!
How does it work?
We'll respond shortly to confirm the of your event date. Please note that a 50% deposit is required for all table and board bookings. Our team arrives at your location up to 2 hours before the event starts, depending the table size, and we provide everything you need—just a table is required for setup! Rest assured, all our materials are disposable and recyclable, so you won’t have to worry about cleanup or returning anything to us.
Do you cater for any dietary requirements or allergies?
We cater & prioritise your dietary needs and allergies. Just let us know in advance when you place your order, and we'll ensure you have the best experience possible. Additionally, we offer vegan and vegetarian grazers too.
Where do you deliver too?
We are based in Southbank, we deliver all over Melbourne, covering up to a 35km radius. For grazing tables, we can travel further. If you're unsure whether we deliver to your area, feel free to send us an email